Psychological Communication combines relevant theoretical insights and concrete communication skills necessary for effective counselling and coaching. The authors first explore the helper’s basic attitude. Secondly, they discuss views from client-centred, cognitive behavioural and social learning theories that are important for good helping. Bridging theory and practice the authors describe the helper in four roles: confidant, communicative detective, teacher, and coach. The helper uses these roles within a three stage helping model: (1) problem clarification, (2) gaining new insights and (3) treatment of the problem. This book describes the essential communications skills for each of these three stages, and with many examples they clarify the counsellor-client interaction. Professional helpers, students and others whose work entails counselling or coaching others will find the insights and skills expounded in Psychological Communication useful. It is also recommended for people with a general interest in psychology and communication. In this revised edition, the readability of the text has been improved, the book and online learning environment have been better integrated, and the original text has been updated by making connections in various places to current scientific developments and insights into recovery. Students can use the access code to log on to the online platform Boom Academie. Here you will find the theory from the book, numerous exercises that are helpful to enhance the student’s insight in the theories and to acquire the communication skills. Adequate and inadequate use of these skills are demonstrated on video by different helpers, and the students have to evaluate their actions or have to apply the skills themselves. This will help you to properly process the knowledge and apply it. In the progress tab you will find your results. Activate your access on www.boomstudent.nl.